Anne Vanbronkhorst
Program Manager at Optum
Based in Washington, United States
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Seniority
Manager
Department
Operations
Location
Washington
Industry
Hospitals and Health Care
Company size
104K
Contact information
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a•••••••@optum.com
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Background
About Anne Vanbronkhorst
Corporate executive who drives results through the management of people and processes to meet aggressive quality, production, and company initiatives. Plans and implements projects including new business contracts and new product offerings. Evaluates existing workflows to enhance processes, increase efficiencies and better utilize talent and resources. Consistent track record of improving performance and customer experience. A relational manager who motivates, directs, and builds teams resulting in exceptional internal and external customer partnerships. Known for effective communication across multiple functions and disciplines. Specialties: Program/Project Management Call Center/Contact Center Management Work Force Management Customer Service Account Management Operations Process improvement and Re-engineering Implementation Regulatory Compliance Team Building
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