Annie Brown

Background

About Annie Brown

I am a seasoned Manager in Process Improvement & Project Management, with both PMP and Six Sigma Black Belt certifications. I utilize the skills I’ve acquired through all my experiences to drive business efficiency, reduce cost and avoid unnecessary spend. I believe in: • Building it Right – Know what is being asked and build it right from the beginning, and plan for the future. • Preparing for Change – Change WILL come, be ready! • Repeatable Processes – Build and document repeatable and reliable processes and you will gain expected results. • Managing Exceptions – Prepare for exceptions, but don’t build to them. If you have enough to build towards, they are no longer exceptions. • Standardization – If the same approach is always used, there will be no confusion. • Mistake-Proofing – Use new technology and tools to eliminate data entry errors. • Measuring Valid Data – Capture and measure relevant metrics, and publish them in a meaningful format. • Keep Learning – “Only a fool knows everything. A wise man knows how little he knows.” • Be a Good Leader – “Become the kind of leader that people would follow voluntarily; even if you had no title or position.” Specialties/Skills: • Program & Project Management: Scrum Master, Product Owner • Regulatory Compliance: CFPB, OCC, HUD, State/Federal Regulations, Corporate & Investor (GSE/Non-GSE) • Data Governance: Informatica (Axon, Enterprise Data Catalog, Data Quality), Data Mining, Data Classification, Data Cleansing, Reporting & Analytics • Data Management: SQL Server Management Studio 2008-2017, Red-gate, Datawatch Monarch, Tableau Server and Desktop, Snowflake, MySQL • System Administration: ServiceNow, Jira, Tableau Server, Informatica • Project Management: MS Project, TeamworkProjects, TeamworkDesk, GanttProject, GoogleSheets, Jira, Confluence • Training Material: Camtasia, Snagit, Reallusion, Adobe Creative Cloud • Mortgage Industry: Fiserv, Black Knight/LoanSphere (LPS) • Expert-Level Proficiency in MS Office Suite (Microsoft Project, Access, Visio, Excel & PowerPoint, etc.) and G-Suite (Google Sheets, Docs, Slides, Sites, Drives, Hangouts, Analytics, etc.)