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Annie Crawford

Customer Outcomes Specialist at Aa Insurance

Based in Newcastle Upon Tyne, United Kingdom

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Seniority

Staff

Department

Customer/Client Service

Location

Newcastle Upon Tyne

Industry

Insurance

Company size

1.1K

Contact information

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Email

1 credit

a•••••••@theaa.com

Phone

5 credits

+44 ••• •••• ••••

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Background

About Annie Crawford

I am a dedicated and insightful professional with a deep understanding of customer behaviour, needs, and interactions. My extensive experience in customer-focused roles has equipped me with the ability to effectively represent both customer needs and business interests from commercial and systems perspectives to stakeholders. I excel at analysing customer feedback, identifying key areas for improvement, and presenting well-considered recommendations to enhance the overall customer experience. My proactive approach ensures that I consistently advocate for customer-centric initiatives in governance meetings, driving continuous improvement and positive outcomes while considering commercial performance.

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