Annie Stephenson

Background

About Annie Stephenson

Experienced credit professional in all aspects of commercial collections.Key skills.Management of group aged debt ledgers, including international customers, large corporate organisations to SME’s as well as sole traders. Written, reviewed and implemented credit control policies and procedures, coached and mentored other team members to improve performance. Presented and prepared debtors report to the board of directors and senior management.Preparation of cash flow forecast and delivering results to the deadline.Reduced 90 day debt through proactive chasing as well as by building collaborative relationship with other departments. Escalated problem accounts to litigation and worked closely with solicitors, including attending court hearings. Negotiated payment plans and query resolution through off site and onsite meetings with customers using strong interpersonal skills and effective communication.