Annika Hertz
Co-founder & Service Design Consultant at Service Works
Based in Cologne, Germany
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Seniority
C-Team
Department
Other
Location
Cologne
Industry
Design Services
Company size
9
Contact information
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a•••••••@service-works.de
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Background
About Annika Hertz
Specialties: Service Design & Design Thinking: Projektbezogene Entwicklung von Forschungswerkzeugen und Workshopkonzepten, qualitative Zusammenarbeit mit Explorationsgruppen, Stärken- und Schwächenanlyse von Serviceprozessen und -angeboten, Entwicklung von ganzheitlichen Servicekonzepten und Customer Journeys, Sensibilität für interdisplinäre Projekte
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