Anshal V Thomas

Background

About Anshal V Thomas

Regarded as a Service Delivery / Supply Chain Management Professional, A significant chunk of my over 17 years of experience has been at various organizations. I possess exceptional capabilities in challenging existing operations by leading improvement initiatives to drive high performance throughout the service delivery/supply chain operations. I have a proven track record of leading organizations through high-growth, transformational periods and constantly changing environments by driving their operations. I have acquired remarkable proficiency in leading the procurement functions for purchasing the materials, finalizing suppliers, performing qualifications, negotiating to ensure cost-effective procurement, and handling product lines. Over the years, I have attained proven skills in serving as a single point of contact for customers and handling all service functions while developing continuous improvement plans geared towards better quality service, reduced cycle time, and processing.~SKILL-SET~ Incorporate a collaborative approach with vendors/suppliers for scaling up efficiency and cost optimization in the supply chain and improving accuracy and results. Source the right products; negotiate contracts with suppliers and customers by closely working with procurement managers and buyers. Handle the critical incidents, liaise with resolution parties, & set up effective communication with stakeholders for post-incident reviews. Support outstanding service delivery by ensuring that systems, procedures, and methodologies are in place. Render a seamless customer experience across all stages and touchpoints in a customer journey and helping the company continually achieve greater customer satisfaction, increased efficiency and profitability.