Anshul Singla

Background

About Anshul Singla

Technical Specialists with 9+ years of experience in providing support/enhancements for Capital markets and Banking sectors. ·Working for top international investment banking client –Nomura Securities-A strong team player with excellent communication, interpersonal, analytical and management skills. Worked very closely with end users, traders etc. Ø Provide support for over 110+ middle office/back office operations. Ø Working with Batch team as a single point of contact globally between vendor team and production operations across Nomura. Ø Providing support to application batches, Finance applications, User data request/queries, vendor management. Troubleshooting, providing workarounds, suggesting permanent fixes to outstanding issues, building knowledge databases and working closely with the Global level 2 and Development team based in Japan, London & New York. Ø Managing user communication, incident management, analyzing issues and providing solutions in a timely and efficient manner while simultaneously coordinating with various support, business and development teams making sure that requirements are met correctly Ø Interaction with global stake holders and managing user expectations while providing support within agreed SLA. Ø Working on Ledger reporting tools, reconciliation tools and middle office tools in prod environment. Ø Performs day to day activities of Technical Production Support