Anthony G.
Crm Consultant, Software Qa and Business Development at Data Analysis & Results, Inc. Da&r Management Consultants, Trainers, & Staffing Professionals
Based in Austin, United States
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Seniority
Staff
Department
Sales & Business Development
Location
Austin
Industry
Business Consulting and Services
Company size
18
Contact information
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a•••••••@dataanalysis.com
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Background
About Anthony G.
Results oriented technology and business professional with broad experience forging relationships, facilitating problems and opportunities into technical solutions, and creating high-availability and high-value applications for end users. Accustomed to ‘wearing many hats’ within the IT space… tech/ITSM/PM/BA/QA; performing work in systems administration, application and technical support, documentation, business/technology integration, functional and security testing, user training, IT asset management and project management. Roles have ranged from help desk analyst and user liaison through enterprise network management, in a variety of environments; public and private sector, from SMB through Fortune-100 enterprise. Verticals include ecommerce, banking, services, manufacturing, utilities, healthcare, legal and education. Key Knowledge Areas: IT service management- incident/problem management-service level management-Change management-continual service improvement-ISO/IEC Expert certified IT project management-Several successful enterprise projects managed-PMBOK/Waterfall, SDLC-Project management certificate program from UT-PMP candidate – anticipated Q3 2016 QA/BA-Functional and technical requirements elicitation-Writing use cases and test cases-Documentation and user training-Business analysis certificate program from St. Edward’s University- Six Sigma training and projects at Dell Systems engineering/administration-Cloud migration/integration-SaaS/PaaS-client/server-LAN/WAN-virtualization-thin client-UC-data recovery-business continuity/disaster recovery-mobility. Technical certifications-MCSE-Microsoft Office Specialist-A+-Network+-Extron AV Associate-InGate SIP Trunking Professional and UC Professional Technical sales/sales engineering-Full sales lifecycle/pipeline management, pre-sales support
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