Anthony Gentry

Background

About Anthony Gentry

Sales/Customer Service Delivered excellent, customer-focused sales service in variety of departments.(all positions) • Delivered point-of-sale service, along with answering customer questions and directing customer to needed items. • Continued to educate myself and my staff on products and inventory, in order to provide more complete service. This was especially important when switching primary focus to different departments. • As both sales associate and manager, addressed customer problems with patience and respect, providing problem resolution and solutions. • Provided leadership to sales staff on details and follow-through of customer service. Merchandising Ability to properly handle retail stock from arrival in truck to floor merchandising. • Processed trucks upon arrival, checking in merchandise and distributing to appropriate locations within store.(Pricing Manager, Sales Support Manager) • Checked for price changes that might have occurred in route from distribution and make necessary adjustments.(Pricing Manager) • Strategically place merchandise on racks and shelves within departments utilizing merchandising skills. Supervise maintenance of floor space.(all positions) • Ensure proper signage for all merchandise during and after all sales events.(Pricing Manager) Management Supervised daily activities of between 4 and 20 associates at any given position and up to $18M in inventory.(all management positions) • Received extensive sales training which was updated annually, including human resources, logistics management, credit solicitation, and merchandising.(Sak’s Inc.) • Performed employee scheduling within allotted hours and approved expense budgets. • Supervised opening and closing of store. • As Sales Support Manager, directed employees in support departments, including shipping/receiving, service desk, human resources, and cash office.