Anthony Massarella
Senior Hearing Instrument Specialist at Costco Wholesale
Based in St. Louis, United States
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Seniority
Staff
Department
Healthcare & Human Services
Location
St. Louis
Industry
Retail
Company size
84K
Contact information
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a•••••••@costco.com
Phone
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Background
About Anthony Massarella
Responsible for directing Hearing Center operations as well as training and overseeing state-licensed hearing specialists. Builds and coordinates employee course training programs and ensures staff projects/learning objectives are met in order to meet company deadlines. Reviews operation’s budget, P&L, productivity, payroll, benchmark performance, and inventory control. Implements off-site marketing/merchandising plans to increase sales/penetration along with driving staff performance by administering regular employee reviews. Provides mentoring and hands-on training to employees enrolled in Costco’s Hearing Aid Apprentice Program. Reviews opportunities and successes with apprentices weekly to ensure employees successfully obtain state licensure.
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