Anthony Ortiz
Field Support Analyst at Usi Insurance Services
Based in New York, United States
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Seniority
Staff
Department
Operations
Location
New York
Industry
Insurance
Company size
11K
Contact information
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a•••••••@usi.com
Phone
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Background
About Anthony Ortiz
Proficient at quickly solving issues and multi-tasking on a demanding account Extensive experience with high profile customers and meeting their needs. Demonstrated ability to quickly diffuse heated customer situations Able to provide alternate solutions to many problems to satisfy customer needs Provided a leadership role in a team environment Supported other team members and facilitated in creating a stress reduced atmosphere Trained others in the use of applications and in technical support methods Excellent troubleshooting and logical problem solving skills High level of written and oral communication skills Demonstrated ability to meet deadlines, and set priorities Windows 7 Configuration and user support Trained facilitator of EPIC parent workshops (Every Person Influences Children) Capable of learning new technology as quickly as possibly
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