Anthony Penca

Background

About Anthony Penca

CAREER SUMMARY Customer-focused professional seeking a remote position in customer service, sales, cold calling or as an English tutor at a growing company. I have a specialty in communications and management with a bachelors degree in philosophy and a minor in entrepreneurship and small business marketing. I have experience in reporting, creating, developing, designing and implementing key strategies for the analytics, troubleshooting, problem-solving, and project management skills from the aviation industry, sales, construction and through personal ventures. Highly organized and an exceptional communicator with a passion for delivering the highest level of service and driving customer value. I have also collaborated in the management and communication of OED,(The Oregon Employment department) in direct phone sales with clients across the state of Oregon in the United States to resolve issues concerning their unemployment. I am a professional with effective communication, oriented to results and objectives, with a high tolerance for frustration, achieving the fulfillment of short, medium- and long-term goals through successful negotiations across various industries. CORE QUALIFICATIONS Sales and Account Management Data integrity with reference to types of integrity and risk to data integrity R Programming and SQL queries for use on databases Data Visualization Operations Management and Project Management Analytics, Data Analysis, Reporting Additional Languages: Spanish and Romanian