Anthony Puccio

Background

About Anthony Puccio

I am an expert in service management, customer satisfaction, and operational efficiency. As a service advisor at Mercedes-Benz USA, I work with a team of technicians and sales representatives to provide high-quality service and maintenance for luxury vehicles. I am responsible for using Microsoft Excel and other software tools. I also communicate with customers and vendors, ensuring timely and accurate delivery of parts and services etc. Previously, I was a Store Manager & a Service Manager at The Goodyear Tire & Rubber Company, where I supervised and trained staff, oversaw inventory and budget, and implemented safety and quality standards. I have an associate degree in automotive engineering technology from Erie Community College, and I am passionate about learning new skills and technologies in the automotive field. I am motivated by the mission of Mercedes-Benz USA to deliver the best or nothing, and I value teamwork, innovation, and excellence. I believe I can bring diverse perspectives and experiences to any company, and contribute to its growth and success.