Anthony Shaw

Background

About Anthony Shaw

1986-1995 McDonald's Restaurants attained Restuarant Manager of one of the busiest stores of that time in Australia with up to 180 employees 1996-2003 Abcom West Ryde, NSW Systems Consultant/Operations Manager NSW • Provide support for the entire store hardware/software package as well as Payroll and creditors of Abcom proprietary software as well as Symantec PcAnywhere, Symantec Norton Internet Security 2002-2003, Microsoft Windows including Internet Explorer and Outlook Express and Outlook for the largest market Abcom has, being NSW/ACT. • Source clients, quote, sign, install and train clients in all functions of the Abcom McProfits system. • In the event that site visits are needed, I prioritize and book in jobs for the staff as well as draw up agreements for the work and ensure problems are resolved. • Have received praise from many of the NSWACT licenses for my efforts in resolving issues at their stores. • Setup Networks at Licensees offices comprising of ADSL routers. • Have setup networks up to 20 computers • Providing Training on standard Microsoft programs • Have conducted training classes of up to 15 on Abcom products. 2003-2025 Mobile Computer Guys Winston Hills, NSW IT Consultant • Provide support for the entire McDonald’s Franchisee’s office hardware/software package as well as working with Abcom to setup their proprietary software as well as TeamViewer for remote access. I am proficient with all popular forms of security on both Windows and Mac, Microsoft Windows 11 including Microsoft Edge and Google Chrome and Outlook the largest market Abcom has, being NSW/ACT. • Source clients, quote, sign, install and train clients in all functions of their computer systems. • Still receiving praise from many of the NSW licenses for my efforts in resolving issues at their stores and at times have sorted out problems that their in-house support has not been able to. • Setup Networks at offices comprising of NBN and the new 5G wireless networks. • Have setup networks up to 25 computers • Providing Training on standard Microsoft programs • Also have managed numerous small business IT requirements systems up to around 15 computers including servers • Setup domains and email and web hosting for clients • Setup and configure any system from scratch ready for the client to go live • Data transfer from one system to another as well as data recovery. • Source and install new Network equipment 2023- Customer Service Engineer Partech Project Management of the Hungry jacks component of Partech including support and install of hardware