Anthony Spandonis

Background

About Anthony Spandonis

As a Client Support Manager at The Realty Medics, I oversee multiple company processes and develop/refine workflows to streamline support operations. I have a degree in Mass Communication/Media Studies from Father Saturnino Urios University, and I leverage my communication and analytical skills to assist in the rollout of the company’s email system and collaborate with IT to ensure system’s functionality meets our needs. I also maintain detailed data records of client interactions, issue resolution and process improvements.Before joining The Realty Medics, I worked as a Turn Operations Supervisor and a Subject Matter Expert / Quality Analyst at Poplar Homes, where I was in charge of guiding, monitoring, and leading my team under Turn Operations Department. I was responsible for motivating my teammates and inspiring positive communication within them so they could work together toward achieving goals which was to ensure that we provided a seamless move-in and move-out process for both homeowners and renters. I also monitored, audited, and proposed measures to correct or improve Post Leasing Clusters' final output in order to meet established quality standards. I am passionate about delivering excellent customer service and enhancing operational efficiency, and I am eager to bring my diverse perspectives and experiences to the team at The Realty Medics.