Anthony Tabjula

Background

About Anthony Tabjula

I am a learning and development professional that balances instructional design, content delivery, and people leadership to maximize the potential of a technology startup. I apply my sales, customer service, and teaching experience to provide content that elevates the customer experience. My ability to distill complex and technical concepts is what engages people in the material necessary to advance business goals. I listen to understand those goals, create the content, and apply learner feedback to improve learning outcomes. I have worn many hats in small and rapid growth organizations. My passion for problem solving and ability to adapt is what drives my success in providing quality learning experiences. Some of my results include: • Learning & Development Expertise: 5+ years of taking idea to execution as the key link between the subject matter experts and the geographically dispersed teams that maximizes outcomes by serving as the voice of the learner. • Revenue Driving Learning - applies insights gained from sales and customer experience to design, deliver, and improve training programs that enable staff to maximize market opportunities and to deliver quality customer experiences. • Technology-Enabled Talent Development - evaluates data, identifies opportunities, learns quickly, and champions new content programs that enable improved learning experiences by engaging people through the full lifecycle including the launch of the LMS and national training programs. • Cross-functional Leadership - partners across matrixed organizations to champion the best practices and empowers people for success as a coach-player holding them accountable to the business priorities.(People Led: up to 8 direct reports and multiple project teams of 3 – 10+) Capabilities: Learning & Development Technical Training Sales Training Customer Success Contact Center Management Metrics Design & Monitoring Courses Developed / Presented: Sales, Customer Service, Technology, Product Training, Compliance, Train the Trainer