Anto Mathew

Background

About Anto Mathew

I am a dynamic and results-driven professional with a strong background in retail operations management, specializing in the academic and hospitality sectors. With a focus on driving operational excellence, optimizing processes, and delivering exceptional customer experiences, I have amassed valuable experience at AIU, Gemstar General Trading Co WLL, and Alshaya Group. Currently serving as a Retail Operations Manager at AIU, I oversee the campus store, copy center, and events, consistently driving revenue growth and enhancing the student experience. Through strategic leadership and collaboration, I streamline operations, implement effective processes, and increase customer satisfaction. As a former General Manager at Gemstar General Trading Co WLL, I successfully launched and managed Lazio Coffee Shop and Curryleavs Restaurant, promoting profitable food and beverage sales while ensuring compliance with regulations. I excel in negotiating favorable contracts, optimizing operations, and fostering a safe and engaging environment for employees and customers. In my previous role as a Cost Control Supervisor at Alshaya Group, I maintained inventory management systems for brands like The Cheesecake Factory. Analyzing performance metrics and collaborating with cross-functional teams, I identified areas for improvement, reducing costs, and optimizing efficiency. Throughout my career, I have excelled in leading diverse teams and fostering a culture of excellence. As a Store Manager at Starbucks within M.H. Alshaya Co WLL, I consistently surpassed sales targets, prioritized customer satisfaction, and empowered my team for success. With a bachelor’s degree in Catering Science & Hotel Management, I possess a solid foundation in the industry. Through continuous professional development, I stay updated with the latest trends and best practices. Passionate about leadership development, I am eager to leverage the Leadership Development Program to enhance strategic thinking, refine leadership style, and drive organizational success. Known for an analytical mindset and thriving in fast-paced environments, I excel in identifying opportunities, developing innovative solutions, and implementing effective strategies. A strong advocate for continuous improvement and adaptability, I navigate complex challenges and foster collaboration across teams.