Antonela Duca

Background

About Antonela Duca

Experienced leader/manager with a passion for business and processes transformation and improvement. Key Summary: Proven experience and very strong end to end process knowledge within finance business operations in different industries Managed teams of over 20 professionals, from entry level to senior, in a global environment 15+ years of experience in process and team improvements, through leading complex digital transformational projects along with optimizations by applying lean management and six sigma principles 10+ years of experience in handling external customer operational support and stakeholder management 5+ years of experience in leading vendor contract management 3+ years of experience in leading complex digital transformation/strategic projects for my area using Agile Methodology (Oracle Cloud Fusion implementation, Salesforce Billing implementation, Capone collection tool implementation, E-invoicing custom platform, major operational processes re-engineering) 5+ years of experience in process design, process mapping and modelling using Visio 2+ years exposure to certified change management techniques 5+ years of experience of setting budget for my areas and monitor vs actuals Proficiency in MS Office (Excel, PowerPoint, Teams), Oracle system (EBS and Fusion), as well as very good knowledge of using non-ERP process supporting tools like Salesforce CPQ, Workday Jira, Zephyr, Ariba, Service Now, plus a natural ability of extremely quickly mastering new systems (very good knowledge in less than 1 month) Excellent collaboration and communication skills and proven ability to negotiate with partners Proven track record in handling multiple tasks, sometimes with conflicting priority, and projects simultaneously, prioritizing workload effectively, and thriving in a dynamic and complex environment