Antonio Chierchia

Background

About Antonio Chierchia

Versatile and performance-driven professional with over 25 years of progressive experience in full-service, hospitality operations. Providing leadership to staff members while achieving business results. Exemplifying successful efforts in addressing guests' needs and concerns to continuously improve service standards, quality and profitability. Skilled in reviewing work procedures and operational problems and developing effective strategies to improve service, performance and safety. Adept in monitoring F&B staffing requirements, facilitating trainings to assemble highly competent cohesive teams and implement stringent measures in line with government guidelines to ensure effective, efficient and safe F&B service. Strategic in ordering supplies, controlling inventory and establishing supplier relationships ensuring the business receives competitive terms. Expert in planning menu and food utilisation based on anticipated numbers of guests, nutritional value, palatability, popularity and costs. Proven ability to multitask in a globally competitive and fast-paced environment with dedication to superior service. CORE COMPETENCIES Restaurant Management - Food and Beverage (F&B) Services - Customer Service - Menu Development - Personnel Hiring - Relationship Management - Training and Development - Conflict Resolution - Stock Control - Hygiene Standards - Quality Control Procedures - Team Supervision ACHIEVEMENTS Efficiently and successfully handled all F&B requirements for up to people at a time on cruise ship. Instrumental in the preparation of special meals for guests during festivals and special occasions. Regularly achieved the best rating on the ship as opposed to others. Playing a pivotal role in spearheading promotional activities while developing special and attractive offers for wines, increasing business manifold. My contact : tonychierchia@yahoo.it - SKYPE : antonio.chierchia1 - Cell Phone :+39 3713696845