Antonio Scolozzi
Operations Manager at Foundever
Based in Romania
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Seniority
Manager
Department
General Business & Management
Location
Romania
Industry
Outsourcing and Offshoring Consulting
Company size
103K
Contact information
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a•••••••@foundever.com
Phone
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Background
About Antonio Scolozzi
Customer Service Operation Manager +6years supporting Hi-Tech industry and Telco in BPO environment What defined me on this trip: People Leadership:* Building Organizational Relations * Client Management - Account Management * Coaching managers in large operations across multiple locations and countries (B&M / WAH)* Build and develop Organizational Talents - Talent Enhancement * Engage and Inspire Organization - Energize the Organization - Organization Leading * Change management - Implement, Influence and Lead the Change Thought Leadership:* Analysis and Problem solving * Strategic and Critical Thinking * Process Improvement (Lean Management)* Financial Knowledge in BPO industry * Adaptability / Agility Results Leadership:* Focus on results - drive organization / team to success * Focus on People, Customer, Partners and Stakeholders needs * Develop strategies to improve CX, Enhance solution and deliver efficiency
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