Antony Emmanuel

Background

About Antony Emmanuel

Solution-focused IT Support Professional with 7+ years of experience managing tools and systems in increasingly complex roles and environments. Excellent technical skills and knowledge with a solid background in customer support, communication and delivering training. My greatest strength is my flexibility to handle change and I am a multitasking person.No matter how hard the situation or challenges are, I always think positively because it keeps me calm, focused and concentrated. It helps me to become a more confident and productive person. Secret of my success is my attention to detail. When I set out to work on a task or project, I always make sure it gets done on time. Areas of Expertise: • Hardworking, dependable Network Administrator with excellent problem solving, great customer and communication skills • Good working knowledge with Windows Server / 2003 and Windows Server 2008 R2 • Strong working knowledge with Windows professional, Windows XP, Windows 7, Windows 10, Microsoft Office applications • Strong experience in installing, configuring and commissioning of CCTV cameras / DVR devices • Broad knowledge of LANs, WANs and VMware software • Proven experience supporting a large Windows 7 deployment project • Highly skilled in maintaining, analyzing, troubleshooting, and repairing computers/laptops, hardware, software and Blackberry, iPhone / iPad devices • Experience in supporting Cisco Switches, PBX and Motorola Wireless Switch and APs • Proficient with diagnosing and supporting warehouse inventory control devices • Accurately assess service calls to determine root causes of customer issues and demonstrate a customer first attitude with each and every customer • Ability to work independently and in a team environment • Communicate effectively in English, both oral and written