Antony Preeth
Customer Service Representative at Groupon
Based in Bengaluru, India
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Seniority
Staff
Department
Customer/Client Service
Location
Bengaluru
Industry
Software Development
Company size
11K
Contact information
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a•••••••@grouponcareers.com
Phone
5 credits+91 ••• •••• ••••
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Background
About Antony Preeth
As a customer service representative at GROUPON, I provide email and chat support to customers who use the online marketplace to purchase goods and services. I handle inquiries, complaints, refunds, and cancellations, ensuring customer satisfaction and loyalty. I also collaborate with other departments and teams to resolve issues and improve processes. I have 8 years of experience in customer service, spanning different industries and domains. Before joining GROUPON, I was a senior executive at Capita, where I was responsible for email support, invoicing, account receivable, and back office operations for a utility contract of UK customers. I have a master's degree in business administration, with a focus on marketing and HR, and a bachelor's degree in commerce, with a focus on accounting. I have developed strong communication, back office, and email support skills, as well as a passion for delivering excellent customer service.
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