Anu Siivonen

Background

About Anu Siivonen

As Customer Support Manager at Atlas Copco, I lead a diverse Nordic team of ten professionals across multiple countries, driving customer service excellence and master data management. Over the past three years in this leadership role, I’ve grown into a people-first manager—committed to learning, listening, and leading with purpose. My journey at Atlas Copco began over a decade ago in service administration, where I was also part of the SAP implementation. That experience sparked my interest in process development and gave me the opportunity to influence both local operations and global systems as a Business Key User (BKU). I’m driven by learning—about people, systems, and the evolving world of work. I value teamwork, open dialogue, and shared problem-solving. Creativity helps me approach challenges with fresh ideas and a solution-oriented mindset. With a background in marketing and communication, I appreciate cross-functional collaboration and continuous improvement. I’m passionate about inclusive communication and team empowerment. And talking about inclusiveness, I am also part of our D&I ambassador group. As a horsegirl, before my Atlas Copco Career, I learned work ethics by taking responsibility for animals that depend on me every day, no matter the weather or my mood. Working with horses taught me awareness, calmness and resilience. That foundation deepened when I became a national riding competition judge and national team leader. Judging sharpened my ability to make fair, fast decisions under pressure, while leading the national team for four years taught me how to balance individual needs with collective goals. Currently, I’m deepening my leadership expertise through a Master of Business Administration in Strategic Leadership, further equipping me to support others and grow as a leader.