Anudeep Chandra
Senior Lead Consultant at Infinite Computer Solutions
Based in Hyderabad, India
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Seniority
Manager
Department
Information Technology
Location
Hyderabad
Industry
IT Services and IT Consulting
Company size
14K
Contact information
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a•••••••@infinite.com
Phone
5 credits+91 ••• •••• ••••
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Background
About Anudeep Chandra
Experienced IT Service Management (ITSM) Manager with a strong background in designing, implementing, and optimizing ITSM frameworks aligned with ITIL best practices. Proven track record of leading cross-functional teams to enhance service delivery, ensure compliance with SLAs, and drive continuous improvement initiatives. Adept at managing incident, problem, change, and configuration management processes to support high availability and performance of IT services. Skilled in stakeholder engagement, service reporting, and leveraging ITSM tools (such as ServiceNow, Manage Engine sdp plus) to increase efficiency and user satisfaction.
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