Anuj Kaushal
Team Leader at Asr Industries
Based in Delhi, India
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Seniority
Manager
Department
Operations
Location
Delhi
Industry
—
Company size
42
Contact information
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a•••••••@ghaziabad.nic.in
Phone
5 credits+91 ••• •••• ••••
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Background
About Anuj Kaushal
I have a total experience of 11 years, working with customers associated with the EV manufacturing unit providing with customer onboarding, customer engagement and customer advocacy. In my previous role, I was part of Adobe's Creative Cloud for Individual's team, a SaaS based creative application suite, managing a team of 14 support agents assisting users with their account management, after sales support, technical support and/or billing related concern. Prior to this, I was assisting customers with Internet connectivity, printers and/or any desktop related concerns. Throughout my career, I have honed my skills in Customer Experience, Team management, Performance management, Process Improvement and optimization, Reporting and Analysis, Escalation management, Technical Skills, Customer Onboarding and training, Customer Engagement. Seeking opportunities to leverage my skills and expertise in customer experience and customer success.
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