Anupal Chatterjee

Background

About Anupal Chatterjee

I am a results-driven Operations Leader with over a decade of experience in streamlining workflows, driving team performance, and managing complex projects across healthcare and service-based industries. Currently working as a Team Lead at Zocdoc Online Health Management, I specialize in healthcare operations with a key focus on provider credentialing workflows, profile accuracy, and compliance-driven data management. With a proven track record of delivering operational excellence, I bring deep experience in: Healthcare provider data & credentialing ops Process optimization & automation Team leadership & cross-border collaboration SLA management & quality control frameworks Reporting & performance analytics My role involves end-to-end ownership of provider onboarding, from planning and execution to performance tracking and quality assurance. I lead a cross-functional team managing credentialing profiles, ensuring provider details meet platform standards and regulatory compliance & HIPPA compliance. Using tools like Salesforce, Pulse, Retool, and Excel. Previously, I built and led a blended workforce of permanent and freelance contributors, successfully implementing dashboards and reporting systems that empowered data-driven decision-making and operational transparency. My leadership style is hands-on, metrics-driven, and focused on continuous improvement. Passionate about solving problems at scale, I thrive in high-growth, high-impact environments where processes, people, and platforms come together to deliver meaningful results — especially in the healthcare space.