Anupriya Pathak

Background

About Anupriya Pathak

Experienced Cabin Supervisor With over a decade of dedicated service in the airline industry, I have honed my skills in cabin crew management, passenger safety, and customer service excellence. Currently serving as a Cabin Supervisor at Qatar Airways, I lead dynamic teams to deliver seamless and secure in-flight experiences. My role involves not just ensuring operational efficiency and adherence to safety protocols but also nurturing a culture of exceptional service and continuous improvement. Key Strengths: Leadership & Team Development: Proven track record in guiding and mentoring cabin crews, fostering a collaborative environment that drives performance and operational success. Safety & Compliance: Expertise in managing safety protocols and emergency procedures, ensuring compliance with stringent aviation regulations. Customer Service Excellence: Adept at resolving passenger concerns with a focus on enhancing customer satisfaction and service quality. Operational Management: Skilled in overseeing pre-flight briefings, managing boarding processes, and maintaining cabin readiness for optimal in-flight operations. Educational Pursuits: MBA at Deakin University and recently completed the Advanced General Management Program (AGMP) at IMT Ghaziabad. Professional Journey: Starting my career with Kingfisher Airlines, I quickly developed a strong foundation in airline service standards and passenger care. My experience at Qatar Airways has further refined my capabilities, allowing me to excel in a high-performance, multicultural environment. Certifications: Certified Food Nutritionist Premium Customer Service Customer Relationship Management (CRM) WSET Level 1 Award (Wine Pairing, London) Vision: As I continue my professional journey, I am excited about the opportunity to transition into a role as a Cabin Services Trainer and Crew Performance Officer. My goal is to leverage my extensive experience and passion for aviation to train and develop the next generation of cabin crew, ensuring they uphold the highest standards of safety and customer service. Let's Connect: I am always open to new opportunities and connections within the aviation industry. Feel free to reach out to me at anupriyapathak19@gmail.com.