Anusha Udoshi

Background

About Anusha Udoshi

With five years of dedicated experience in Customer Experience, I've developed a proven ability to not only resolve complex customer issues but also contribute strategically to service delivery. Currently, as a Product Consultant, I leverage my expertise in CRM platforms like Zendesk and Salesforce, coupled with strong leadership and adaptability, to drive positive outcomes. I'm skilled in managing escalations, possess a foundational understanding of SEO and technical tools like JIRA, and excel in clear, collaborative communication.""I excel at managing the end-to-end client onboarding process for various payment gateways, such as Cashfree, CCAvenue, PhonePe and Easebuzz. This encompasses facilitating KYC compliance, securing account approvals, and coordinating the technical integration of API keys with our internal team. I ensure all payment methods are correctly configured within the Django admin panel, enabling seamless domestic and international transactions. My ability to build and maintain strong relationships with high-net-worth clients is paramount to achieving client delight and long-term retention."