Apeksha Vasanth

Background

About Apeksha Vasanth

Currently working at Aryaka as Renewal operations specialist Renewal Specialist with 5 years of experience managing global customer renewals across US, EMEA, and APAC. Skilled in client engagement, forecasting, quoting, and driving strategic renewals to maximize value. Proficient in CRM tools like Salesforce and Eagle Eye, with a strong focus on customer satisfaction, cross-functional collaboration, and process accuracy. Known for clear communication, attention to detail, and delivering results in fast-paced environments. Experience in Infosys expertise in contract renewal, quote creation, and renewal activation. Proficient in managing the entire renewal process from start to finish, ensuring seamless transitions and customer satisfaction. Experienced in negotiating contract terms and conditions to maximize client retention and revenue growth. Skilled in creating quotes tailored to individual client needs, optimizing pricing strategies, and driving renewal conversions. Proven track record of exceeding renewal targets and delivering exceptional results. Previously worked at BYJU'S, where I managed the end-to-end process from order creation to product dispatch, ensuring efficient operations and customer satisfaction. Experienced in coordinating with cross-functional teams to streamline processes and enhance overall efficiency. Dedicated to delivering high-quality service and fostering long-term relationships with clients to drive business success.