April Tun

Background

About April Tun

With over six years of experience in customer relations and sales support, currently serving as a Sales Support Specialist at Merck Group, contributing to seamless sales coordination across the Nordics, BENELUX, and UK regions. By leveraging tools such as Salesforce, SAP ERP, and Oracle, the team ensures accurate quotes, streamlined order processing, and exceptional client satisfaction. Collaborative efforts with Account Managers drive efficient management of sales pipelines and customized client proposals. Expertise includes process improvement, analytical problem-solving, and developing actionable solutions that enhance operational efficiency. Proactively contributing to documentation standards and project management initiatives, the team supports Merck Group’s mission to deliver exceptional service across diverse markets. Committed to innovation, customer-centric approaches, and fostering strong client relationships.