Apu Roy

Background

About Apu Roy

As an accomplished logistics professional with a focus on operational excellence, I have 5 years of experience in the 3PL industry. In my most recent role as an Zonal Manager, Delivery Operation at ecourier, I was responsible for managing logistics, warehouse, transport, and customer services across 7 points in Comilla zone. I achieved 100% same-day attempt in cut-off time, minimized lost parcel issues to 0.3%, and ensured same-day cash closing and point closing. I also focused on people management, guiding team leads, office staff, and delivery agents, and analyzing data to improve service quality. In my current role as a Zonal Manager, Operations at ECourier, I lead a team of 150 people and maintain smooth forward mile and reverse mile operations. I follow up on inbound operations and same-day 100% parcel receiving in SAP, analyze data, and maintain effective communication with the HR team to achieve all OKRs and targets. Previously, as a Zonal Manager, Operations at ECourier Logistics Ltd, I executed daily dispatch of all parcels, ensured regular pickup, and received parcels while maintaining delivery success rates. I hold a CSE from Northern University of Bangladesh and have a strong passion for achieving operational excellence, providing quality delivery service, and improving customer satisfaction. If you are looking for a Zonal Manager with a proven track record of success, a strong work ethic, and a passion for Dhaka or Outside Dhaka, then I would be excited to connect and explore potential opportunities.