Apurva Bhalla
Customer Success Manager at Trantor
Based in Chandigarh, India
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Seniority
Manager
Department
General Business & Management
Location
Chandigarh
Industry
IT Services and IT Consulting
Company size
884
Contact information
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a•••••••@trantorinc.com
Phone
5 credits+91 ••• •••• ••••
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Background
About Apurva Bhalla
I am a Customer Success Leader with 10+ years of experience driving customer engagement, retention, and business growth across global markets. Recognized for my strong communication skills, leadership, and coaching abilities, I specialize in building high-performing teams, fostering trusted customer partnerships, and ensuring measurable value delivery.Having managed multi-million ARR portfolios and led cross-location teams, I thrive at bridging customer needs with business strategy. My focus is on empowering both customers and my teams to succeed; by aligning executive stakeholders, resolving escalations with empathy, or coaching teams to excel.I am passionate about helping organizations scale customer success functions while cultivating a culture of customer-centricity, accountability, and growth.Core Strengths:Customer Success Leadership & StrategyCoaching & Team DevelopmentExecutive Stakeholder EngagementCustomer Retention & Value RealizationCross-Functional CollaborationEscalation & Risk ManagementCommunication & Relationship Building
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