Arantxa Hernando

Background

About Arantxa Hernando

I’m passionate about transforming operations into a source of strategic advantage and sustainable impact. As Director of Operations at Arval BNP Paribas Group, I lead transformation initiatives that connect digital innovation, data intelligence and human leadership — driving efficiency, customer excellence and sustainability. My career combines technology, strategy and people. I’ve served as CIO and Director of Business Transformation, roles that taught me how to align vision and execution in complex international environments. Selected for the #Women2Top 2025 program by EJE & CON, I’m committed to promoting diverse and human-centered leadership models, and to sharing my experience as speaker and lecturer in business schools and professional forums. Core expertise: • Operational excellence & transformation strategy • Sustainable mobility & data-driven decision making • Leadership development & talent empowerment • AI & digital enablement for customer experience • Change management & governance I believe that the future of operations belongs to leaders who combine analytical thinking, empathy, and purpose.