Aravind Kumar Devisetti
Network Operations Center Engineer at Connx Inc
Based in Hyderabad, India
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Seniority
Staff
Department
Information Technology
Location
Hyderabad
Industry
Telecommunications
Company size
184
Contact information
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a•••••••@connxai.com
Phone
5 credits+91 ••• •••• ••••
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Background
About Aravind Kumar Devisetti
Handled Network Operations for Indian and international clients across India, Asia, Europe, and the US (25+ clients)->Performed L1 troubleshooting for routing protocols (EIGRP, OSPF, BGP), Cisco Meraki, and SD-WAN environments->Monitored and troubleshot Ribbon SBCs (1k, 2k, 5k); conducted software upgrades on Ribbon 1k and 2k models->Performed regular SBC health checks, configuration backups, and proactive system monitoring->Used tools like X-Shell, ServiceNow (ITSM), SMARTS, and OMNI Channel for issue detection and incident management->Actively involved in change management, RCA, and problem management processes->Coordinated with data center teams, service providers, and vendors for escalations and incident resolution->Generated monthly reports, including utilization and Net Flow data, tailored to client requirements->Led bridge calls during major incidents and ensured regular SLA-compliant updates.
Decision-makers
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Alaparthi Sai Krishna
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Anil Mamidala
Lead System Specialist ll · Other
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