Archan Kumar

Background

About Archan Kumar

Who am I? I'm a passionate and results-oriented IT Infrastructure & Endpoint Management Specialist with over 12 years of experience building secure, scalable, and efficient digital workplaces. My core strength lies in transforming traditional IT environments by leveraging Microsoft Intune, Azure Active Directory, and Microsoft 365 to deliver seamless device management, application deployment, and user support experiences. Throughout my career, I’ve successfully: Deployed and managed Windows/macOS devices using Microsoft Intune and Endpoint Manager Implemented compliance policies, conditional access, and MFA to enhance enterprise security Automated application deployment and certificate lifecycle management to reduce manual overhead Supported diverse infrastructures with on-prem Active Directory, firewall (Cyberoam), and antivirus (Seqrite) administration Led end-user support and troubleshooting across hardware, networking, and cloud platforms What drives me is the constant evolution of technology and the opportunity to bridge the gap between users and IT with intelligent, secure, and user-friendly systems. Whether it's improving endpoint compliance, resolving a complex issue, or rolling out a new infrastructure policy, I bring a proactive mindset, attention to detail, and a deep commitment to delivering value. Key Contributor Award Honoured with the 'Rookie Rockstar Award' by Tezo Digital Solutions for outstanding contributions to service improvement initiatives, with a strong emphasis on delivering consistent customer satisfaction Let’s connect if you’re looking for a reliable, forward-thinking IT professional who thrives on modernizing infrastructure, enhancing security, and delivering consistent support in high-performance environments.