Ari Setiawan

Background

About Ari Setiawan

RESUME PERSONAL DETAILS Ari Setiawan Jl. Katalia No.30-32, RT.4/RW.8, Kota Bambu Utara, Kec. Palmerah, Kota Jakarta Barat, Daerah Khusus Ibukota Jakarta 11420 10arisetiawan@gmail.com 08586912559 Job Objective: To obtain a position that will allow my team leadership abilities to bring a team to the highest level. Ambitious and pragmatic professional with experience in contact center and education. Education: LP3I kramat (kramat) Grade average: 3.00 Experience: PT Vads Halo BCA Project (2015-present) Jakarta Began my customer sevice career as an agent of Halo BCA Contact Center of credit card skill. Became proficient in providing care to customers with their problems. Improved to banking skill where I stayed 2 year and moved to priority skill where we serve the priority and solitaire customer of BCA and handling a company as well. I have learned much at this stage. Beside learning to be more competent in customer service skill I also have learned KlikBCA payroll which is widely used by companies nowadays. After 2 year being priority contact center agent, since July I have moved to the email correspondence staff of HaloBCA division. since February 2019 I have moved to the Team leader Halobca Prioritas. Skills: Able assist in developing the quantity and quality of the team. Able responsible for managing and managing Customer service. Competent in customer service skills Able to work in both individual and team Able to communicate in English spoken fasif Competent in microsoft office