Arihant Kothari
AVP, Customer Loyalty at Tokopedia
Based in Jakarta, Indonesia
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Seniority
Vp
Department
Other
Location
Jakarta
Industry
Software Development
Company size
6.1K
Contact information
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Background
About Arihant Kothari
At Tokopedia, steering the customer loyalty dimension encapsulates my recent years, where the fusion of strategic leadership and CRM proficiency has been pivotal. My role is to architect loyalty frameworks that resonate with our diverse customer base, ensuring a robust retention strategy fortified by meticulous analytical insights. Previously at Waresix, the remit included orchestrating sales operations and supply strategies, contributing to the company's financial agility through strategic partnerships. The experience honed my ability to craft high-impact strategies that align with overarching business objectives, amplifying growth in Indonesia's dynamic e-commerce landscape.
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