Arijit Malakar
Sr Manager Operations, Trust and Safety at Accenture
Based in Bengaluru, India
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Seniority
Manager
Department
Other
Location
Bengaluru
Industry
Business Consulting and Services
Company size
693K
Contact information
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a•••••••@accenture.com
Phone
5 credits+91 ••• •••• ••••
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Background
About Arijit Malakar
A competent professional with 14+ years of experience in Banking operations, Program Project and service Management, Sales, Quality Assurance, service delivery operations, Compliance and Risk management. Deftness in monitoring delivery of quality customer experience and service delivery, elevating customer satisfaction and exerience, while adhering to standards and work processes Experience in driving proactive problem management, trending and experience with providing inputs for service enhancement and service improvements Proficient at managing & leading teams for running successful process operations & experience of developing procedures, service standards for business excellence Possess proactive attitude, capability to think in & out of the box. Excellent interpersonal, communication and organizational skills with proven abilities in team management and customer relationship management Providing an efficient and flexible response to operational issues in order to maintain levels of service delivery, client and customer satisfactions
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