Arijit Patra
Information Technology Team Lead at Cognizant
Based in Kolkata, India
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Seniority
Manager
Department
Information Technology
Location
Kolkata
Industry
IT Services and IT Consulting
Company size
366K
Contact information
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a•••••••@cognizant.ai
Phone
5 credits+91 ••• •••• ••••
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Background
About Arijit Patra
A dynamic professional 9 years of experience in the areas of SAFe 6.0 for teams with Technology problem management, knowledge management escalated support L2 incident management change management and technology operations performance of the team members in Process Management, Operations, Client servicing in Insurance and Retail Domain. Proficient in managing, training, knowledge transfer, service standards for business excellence. Proficient in building client relationship, providing quality customer services and resolving customer, client and underwriters’ queries and complaints, targeting customer care, satisfaction and retention. Possess excellent interpersonal, communication & organizational skills with proven abilities as dynamic team leader.
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