Aritra Basak
Program Director at Ericsson
Based in Kolkata, India
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Seniority
Director
Department
General Business & Management
Location
Kolkata
Industry
Telecommunications
Company size
107K
Contact information
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a•••••••@ericsson.com
Phone
5 credits+91 ••• •••• ••••
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Background
About Aritra Basak
16 yrs experience (Ericsson & Cognizant) serving in IT Telecommunication, Insurance, Banking & Financial Services Domain on several service delivery projects for clients across globe in job roles like Jr/Sr Engineer (7 yrs), Solution Architect (2 yrs), Service Delivery Project Manager (4 yrs) & Program Director (2 yrs) and currently playing Program Delivery Assurance Lead role for all Offshore delivery in all domains (NM, BOS, CLOUD, CN) for all Spain and Portugal Telecom operator projects (>50 FTE per month) within Ericsson. Specialties: • Hands-on competence in all phases of Project Life Cycle management from initiation, planning, executing, monitoring & controlling to closure phase. • Certified PRINCE2 project management professional with line and people management & Team Leadership Skills by building, leading and developing a team of 50+. • Hands-on competence in managing the projects within scope schedule cost identifying and address technical or operational risks to keep expected quality. • Strong Analytical abilities in interacting with Clients to define and delivered up to their expectations. • Strong Ability to prepare clear, concise, and persuasive communications for multiple audiences, including demonstrating effective writing and presentation skills, listening actively, and projecting a trust-able image • Hands-on experience dealing with multiple diverse team within and outside organization and multiple stakeholders • Strong Analytical abilities in Identifying customer impacting issues, articulate technical or operational problems or issues into understandable business terms, working out and implementing solutions and process improvements to increase customer satisfaction rate • Hands-on experience in leading successful teams/virtual teams across locations towards customer delivery • Traveled to 15 countries (South Korea, Ireland, Serbia, Saudi Arab, U.A.E, Bahrain, Thailand, Iran, Oman, Myanmar, Australia, Sweden, Finland, Estonia, Qatar) as Engineer/Solution Architect and Project Manager.
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