Arizal Riyaldi

Background

About Arizal Riyaldi

With over 10 years of experience in supply chain and e-commerce operations, I specialize in driving efficiency and customer satisfaction through process improvements and strategic decision-making. Currently serving as E-commerce DC Manager at Watsons Indonesia, I am committed to optimizing warehouse operations and delivery performance across multiple marketplaces. Focused on collaboration and innovation, I aim to align our logistics strategies with the organization’s mission of enhancing the customer experience while maintaining cost efficiency. At Watsons Indonesia, I lead end-to-end warehouse operations, including fulfillment, last-mile delivery, and claims management. By partnering with 3PL providers and implementing improvements in productivity and SLA adherence, our team consistently delivers operational excellence. My expertise in managing B2C fulfillment and delivery ensures seamless execution across platforms, enhancing both customer satisfaction and business outcomes.