Arjit Goyal

Background

About Arjit Goyal

Open to Remote Opportunities | Comfortable working with global teams across time zones What I do: Develop and optimize solutions using Flow Designer, Business Rules, Script Includes, UI Policies, and REST APIsWork extensively on CMDB & Discovery (MID Server troubleshooting, CI identification, relationship mapping)Implemented Agent Client Collector (ACC) for devices, improving endpoint visibility and CMDB coverageHandle data imports, Service Graph connectors, and integrations, ensuring clean and governed data flowMaintain platform security (ACLs, roles) and build reports & dashboards for operational insights Experience Highlights: Automated workflows and reduced manual effort using ServiceNow scripting & Flow DesignerImproved CI accuracy and discovery reliability through troubleshooting and optimizationContributed to scalable CMDB and ITOM implementations in enterprise environments 🧠 What I bring: Strong foundation in ServiceNow ITSM + ITOM + CMDB ecosystemHands-on experience with automation, integrations, and large-scale implementationsFocus on problem-solving, performance, and best practices (OOTB vs customization) Beyond Work: I actively create content to simplify ServiceNow, development, and career growth, helping students and professionals navigate the tech industry. I’m looking for opportunities where I can build impactful ServiceNow solutions, work on complex ITOM challenges, and contribute to high-performing teams.