Arju Pal

Background

About Arju Pal

Experienced and highly motivated senior IT project manager with educational background in engineering and over 19 years of experience in Information Technology. • Expertise in agile project management, business process re-design and implementation of large business software application systems with large multi-geography project team. • Several years of experience in dealing internal/external customers, c-suite and business stakeholders. • Adept in problem solving, handling multiple projects and systems and competing priorities. • Demonstrated leadership ability in supervising and mentoring team members. • Managed cross-functional teams of diverse business and technology backgrounds to uncover the organization’s business needs. • Experienced practitioner in Dev-Ops, SDLC methodologies to implement innovative IT solutions and facilitate corporate/organization growth, while supporting business strategic goals. • Deep technical background with understanding of various technology platforms, system integration, Cloud technologies (Azure), IT Infrastructure, cyber security, Identity and Access Management. Most of my current working experience are in the area of • Agile Project Management using Dev-Ops – Kanban and Scrum • Managing project risks, effort/resources, budget and schedule • Assisting business process re-design to improve SLAs • RFP process, Vendor Contract negotiation, Product procurement • IT Vendor management • Business stakeholder management – maintain and improve business relationship with Technology as a trusted partner. SKILLS • Microsoft Dynamics and Salesforce CRM Implementation (organization wide) • P&C Insurance, Life, Disability Insurance • Robotic Process Automation • Senior Management Coordination, Briefing • RFP, Vendor Contract Negotiation, Vendor Management • Identity and Access Management (IAM) • Web UI/UX Design • Microsoft Azure Synapse/Data Lakehouse • Microsoft Azure Infrastructure, EA, CSP • Web Content Management System – SharePoint, Epi Server • Data Governance and Data Analytics