Arjun Deiva

Background

About Arjun Deiva

Currently pursuing my MBA, I am passionate about driving growth through 8 years at FactSet, a top 3 S&P 500 financial software provider. Over 5 years, I helped scale our Canadian client portfolio from $35M in annual recurring revenues (ARR) to $75M by executing on regional business plans and expanding headcount from 25 to 65. I delivered impactful, transferable outcomes: • Managed $75M ARR client portfolio spanning 300+ firms by leading customer success team, conducting 80+ quarterly business reviews, and negotiating contract renewals; attained Americas best 5-year 0.9% churn rate • Personally led tier-1 customer relationships worth $20M ARR by conducting SWOT analyses, building strategic account plans, and leading 300+ product trainings with VIPs and key account influencers, driving 120% 5-year NRR • Generated $7M in new revenue opportunities by devising GTM strategy for 50+ new product launches, analyzing product usage patterns to target upsell ready customers, and distributing tailored product marketing collateral • Managed 13 consultants and 1 manager, including 9 direct reports, by aligning staff skills with client account assignments, setting goals, and conducting 50+ appraisals; attained 0% employee attrition in 4 out of 5 years Skills: GTM Strategy, Product Strategy, Customer Segmentation, Market Research, Competitor Benchmarking, Sales Enablement, Data Analytics (SQL), Financial Modeling, Stakeholder Management. Beyond work, I’m a passionate traveler who has lived in 6 countries, worked in 3, and explored 40+, gaining a global perspective and adaptability. As a financial columnist for The Globe & Mail, Canada's largest newspaper, I enjoy turning complex financial concepts into clear, relatable stories that inform and inspire readers. Let’s connect to discuss insights, opportunities, or shared interests in strategy, analytics, and tech!