Armaan Sidhu

Background

About Armaan Sidhu

I’m a confident and enthusiastic IT professional with a strong foundation in technical support, system troubleshooting, and IT infrastructure. With over a year of hands-on experience as an IT Infrastructure Support Analyst at the Canada Revenue Agency, I’ve developed a deep understanding of service delivery, incident resolution, and multi-channel support across enterprise environments. I specialize in resolving hardware/software issues, managing Active Directory accounts, troubleshooting networks, and ensuring seamless collaboration through tools like BMC Remedy and Microsoft Exchange. My strong interpersonal skills, ability to work under pressure, and passion for learning make me a valuable asset to any IT team. Currently, I’m looking to contribute to a dynamic organization where I can continue growing in the field of IT, and apply both my technical and customer service skills to solve complex challenges and improve system efficiency.