Armando Julien

Background

About Armando Julien

Self-motivated and results-oriented professional with experience collecting and analyzing data to devise fair and accurate settlements. Communicate with insureds, firms, and carriers to process claims and move forward toward settlement. Highly skilled in customer service relations, de-escalation tactics, and facilitating communication during the claims process. Adapts quickly to changing requirements while managing an extensive workload in a fast-paced environment. Available to work a flexible schedule to meet the needs of carriers and Insureds. Quickly build rapport with individuals and diverse populations by listening attentively to achieve win-win outcomes while meeting service level objectives for all carriers. Excellent verbal/written communication skills with experience assisting claimants in identifying documents needed to process claims in daily, residential large loss, and catastrophe claims.