Verified recordProfessional Services

Arnab Gupta

Director, Digital Innovation, Technology Consulting Practice at Ey

Based in Yokohama, Japan

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Seniority

Other

Department

Other

Location

Yokohama

Industry

Professional Services

Company size

394K

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Email

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a•••••••@••••••.com

Phone

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+81 ••• •••• ••••

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Background

About Arnab Gupta

As the hype around AI settles, one truth is clear: the next leap won’t come from better models or tools, but from fundamentally rethinking how we work and organize. With expertise in Product Development, Digital & Agile Transformation, and having led several digital orgs, I work at the intersection of strategy, execution, and cultural change, connecting ambition to reality. Now we are entering the age of agentic organizations, where AI agents will reshape workflows, decision-making, and even team structures. Yet, most AI transformations stall, not due to technology, but because organizations cannot change. Companies focused only on deployment hit walls. Among the barriers are- Operationalization Gaps: Celebrating isolated wins instead of establishing a cohesive plan to operationalize AI across the value chain- Talent & Team Design Failure: Stopping at basic AI "literacy" instead of achieving human-AI "fluency" through team, role and incentive redesign- Value & Strategic Myopia: Lacking a value logic to measure ROI, prioritize initiatives, and explore business model reinvention via agent-led offerings and ecosystems- Governance Too Late: Implementing controls reactively, leading to friction, bottlenecks, and compliance gaps. To unlock true value, we must move beyond isolated pilots and redesign strategy, operating models, talent, governance, etc. from the ground up. My work centers on the redesign needed to fully harness AI and agentic capabilities: 1. Strategy, Vision, & Value Design Expanding strategic imagination, guiding leadership, defining the value thesis, and managing the AI portfolio for maximum competitive advantage. AI Operating Model & Org Design Redesigning post-AI organizational archetypes, clarifying autonomy and decision rights, establishing new ways of working, and integrating Agile and product management principles for scaling. Human-AI Collaboration & Talent Reinvention Enabling agentic workflows, redesigning roles for human-AI fluency, and aligning talent upskilling, career paths, and incentives with new skill models. AI-Ready Architecture & Development Building adaptive, event-driven architectures; embedding AI-driven coding/testing; and ensuring resilient, observable, secure-by-design foundations. Governance, Safety, & Risk Establishing observability, explainability, guardrails, policies, and controls for responsible, ethical, and high-trust deployment at scale. True AI transformation is not about smarter tools. It’s about braver organizations that are designed to adapt, imagine, and lead in the age of AI.

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Arnab Gupta Email & Phone Number @ Ey | Kipplo Discover