Arnold Rodriguez

Background

About Arnold Rodriguez

Mr. Rodriguez has organizational, business, and human capital development experience in the private, public, and non-profit sectors (union and non-union). Industries include, among others, nuclear energy, telecommunications, legal, hospital, manufacturing, mental/behavioral health, and BPO, as well as municipal, county, state, federal organizations. His management positions include Qualfon, T-Mobile,Ticketmaster, PRC/Alorica, Advanced Call Center Technologies, Arizona Public Service Company, and the American Bar Association, as well as with the Texas cities of Austin, Arlington, Plano, Victoria, Harlingen, Weslaco, Edinburg, Cochise County, Arizona, plus professional positions with Tropical Texas Behavioral Center (state), and the Federal Bureau of Investigation (federal). Mr. Rodriguez helped launch and grow 6 major call centers; develop company/city-wide pay and performance management plans; manage high volume recruiting programs; address police/fire civil service needs; re-engineer the country’s largest nuclear power plant (Palo Verde); successfully collaborate with the Teamsters, AFL-CIO, IBEW, CWA, AFSCME and various police/fire associations to achieve key fiscal goals; and, launch a nationally recognized non-profit organization. Mr. Rodriguez's BPO clients include AARP, Verizon, PayPal, AT & T, Bank of America, LifeLock, and CitiBank. He was an adjunct instructor with The University of Arizona and South Texas College, consulted Texas cities on police matters, and served on the Board of Directors and as Marketing/HR Vice-President for the May Chemical Company in Dallas. Mr. Rodriguez is a graduate of the University of Texas at Austin and American Institute College of Law Phoenix (ABA approved program), conducted his graduate studies at the University of North Texas (Public Administration) and Trinity Law School (Magna Cum Laude), is a certified mediator (ABA approved at Texas Tech Univ. and state certified) and completed his certification as an Employment Law Specialist as well as a Professional Project Manager through the University of Texas at Austin. A Marine Corps and Air Force veteran, Mr. Rodriguez is also a published researcher and novelist. Areas of Experience include Employment Law, Organizational Development (CCMP), Organizational Re-Engineering, Business Development, Human Capital Development, Economic Development/New Business Startup; P&C / Risk Management, Internal Investigations, and Employment Dispute Mediation.