Arsh Kakkar

Background

About Arsh Kakkar

IT Support Engineer transitioning into Cybersecurity, with 5+ years of experience in technical troubleshooting, remote support, and system security. Currently pursuing an MSc in Applied Cybersecurity in the UK, specializing in network security, threat intelligence, and AI-driven threat detection. My career began as a Technical Support Engineer for Microsoft processes at Convergys, where I provided in-depth troubleshooting for Windows systems, software, and network-related issues. Over the years, I have built expertise in endpoint security, system hardening, and IT infrastructure management. Now, I am expanding my skills in cybersecurity, working on projects related to intrusion detection, malware analysis, and secure VPN implementation. Passionate about protecting digital assets and mitigating cyber threats, I am eager to apply my technical support background to security-focused roles. Core Skills: IT Support | Cybersecurity | Windows & Linux Systems | Network Security | Threat Intelligence | Incident Response | Vulnerability Assessment Looking for opportunities in cybersecurity, IT security operations, and SOC analyst roles. Open to networking and collaborations—let’s connect!