Arshad Khadari Mohammad

Background

About Arshad Khadari Mohammad

Experienced Cargowise Consultant with over 5 years of demonstrated expertise in enterprise application support, release management, and operational optimization within the logistics and supply chain domain. Currently at Toll Group, I specialize in CW1 application support, feature rollout planning, patch management, and cost optimization initiatives, collaborating effectively with cross-functional teams, BPO units, and AMS partners to ensure smooth deployments and seamless service delivery.My strengths lie in license usage tracking, incident and problem management, infrastructure optimization, and fostering a collaborative environment that promotes knowledge sharing and process improvements. I have a proven track record of aligning technology solutions with business strategies, contributing significantly to system efficiency improvements and cost reductions—such as optimizing CW1 transactions to reduce invoice payments to vendors like WTG.Prior to Toll Group, I gained valuable consulting experience at Capgemini, where I worked extensively on RCA for ServiceNow issues, project delivery planning, budgeting, and reporting. I also have a solid background in software testing, regression analysis, and user access management, recognized with awards for delivering critical assignments and improving process efficiencies.I am passionate about leveraging technology and collaborative teamwork to drive business value, and I continuously seek opportunities to expand my expertise in application support, process automation, and infrastructure management.